Terms of Service
Last Updated: May 27, 2026
These Terms of Service, together with any documents referenced in them, govern your access to and use of the MattGanzak.com website, programs, applications, members area, community, content, and services. MattGanzak.com is operated by ScaleUp Media LLC, a Florida limited liability company. In these Terms, “MattGanzak.com,” “ScaleUp Media,” “we,” “our,” and “us” refer to ScaleUp Media LLC. By accessing or using our website, creating an account, subscribing to our programs, joining our community, signing up for the newsletter, participating in our affiliate program, or engaging us for services, you agree to these Terms. If you do not agree, do not use our website, programs, community, or services.
1. Services We Provide
MattGanzak.com is an educational community and mentoring business operated by ScaleUp Media LLC. Our services may include, without limitation: • Sprint: A mentoring program and members community focused on building income with AI, software, automation, and online business. • Advisory: Higher-tier advisory and consulting services. • Newsletter and free content: Educational content delivered through email, social media, podcasts, and the website. • Affiliate Program: A program through which participants may earn commissions for referring new members to our paid programs. • Community Access: Access to the members area, group calls, lessons, resources, and community discussions. The specific features, deliverables, content, access levels, fees, and billing terms for any paid program are described at the point of purchase and in your account portal.
2. Eligibility and Use of Services
You must be at least 18 years old to create an account, subscribe to paid programs, join the community, or participate in the affiliate program. You may use our website, programs, community, and services only for lawful purposes and in accordance with these Terms. You agree not to: • Use the website, programs, community, or services for any illegal, fraudulent, abusive, or harmful purpose. • Submit false, misleading, incomplete, or deceptive information. • Scrape, harvest, copy, or replicate website content, member content, course content, or community data using automated means without our prior written consent. • Reverse engineer, decompile, disassemble, or attempt to discover the source code, architecture, prompts, models, logic, or underlying systems of any MattGanzak.com or ScaleUp Media software, platform, tool, automation, or proprietary system. • Attempt to access systems, accounts, data, or infrastructure that you are not authorized to access. • Interfere with or disrupt the website, members area, community, servers, networks, or services. • Upload, transmit, or distribute viruses, malware, spyware, ransomware, or any other harmful code. • Impersonate any person or entity or misrepresent your relationship with MattGanzak.com, ScaleUp Media, Matt Ganzak, or any third party. • Share, sell, transfer, or grant access to your account, login credentials, or paid content with any other person. • Record, repost, redistribute, or republish content from group calls, lessons, the members area, or the community without our prior written consent. We reserve the right to suspend or terminate access to our website, programs, community, or services if we believe you have violated these Terms.
3. Subscriptions and Payments
By purchasing a subscription or paid program, you authorize us to charge your provided payment method on a recurring basis (monthly, annually, or otherwise depending on the plan you select). Payments are processed securely through our payment provider, Go High Level (GHL), and its integrated payment processors (such as Stripe, Authorize.net, or NMI). You are responsible for ensuring your payment details are accurate and up to date. Subscription fees are billed in advance.
4. Automatic Renewal
All subscriptions automatically renew at the end of each billing cycle unless canceled in accordance with the Cancellation section below. By subscribing, you acknowledge and agree that recurring charges will continue until you cancel.
5. Cancellation Policy
You may cancel your subscription at any time. Cancellations must be made through your account portal (powered by Go High Level) before the next billing date to avoid being charged for the next cycle. Once canceled, your access will remain active until the end of your current billing period. We do not accept cancellations via email or support tickets unless explicitly stated in writing.
6. Refund Policy
All fees paid are non-refundable. We do not provide refunds or partial refunds for unused portions of a subscription. If you cancel, you will retain access for the remainder of your current billing period, and your card will not be charged again.
7. Chargebacks
You agree not to initiate chargebacks or payment disputes with your payment provider. Any billing concerns must be addressed directly with us at: matt@reply.scaleupmedia.com. Initiating a chargeback does not relieve you of your obligations under these Terms, and may result in immediate suspension or termination of your account. We reserve the right to dispute any chargeback initiated in violation of these Terms.
8. Access to Services
Upon successful payment, you will be granted access to the relevant course materials, mentoring program, community, or services associated with your subscription. Sharing login details or account access with others is strictly prohibited and may result in termination of your account without refund. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate account information, keep your information up to date, and notify us promptly if you believe your account has been accessed without authorization.
9. Modifications to Services and Pricing
We reserve the right to update, modify, or discontinue any aspect of our website, programs, community, or services at any time. Pricing may be updated from time to time. Any changes will apply to your subscription beginning with the next billing cycle, and you will be notified in advance.
10. Intellectual Property
The sections below describe the intellectual property terms that apply to our website, programs, community, and services.
10.1 Our Property
The MattGanzak.com website, brand, name, logo, copy, content, designs, code, programs, course materials, lessons, frameworks, methodologies, workflows, prompts, automations, internal systems, proprietary tools, business processes, group call recordings, and community content are owned by ScaleUp Media LLC or its licensors. You are granted a limited, non-transferable, non-exclusive, revocable license to access and use the content for personal or business purposes only, while your subscription or membership is active. Redistribution, resale, reposting, republishing, recording, screen-capturing for distribution, or unauthorized use is strictly prohibited.
10.2 Your Property
You retain ownership of any business information, content, materials, or work product you create using strategies, techniques, or knowledge you learn from our programs.
10.3 User-Generated Content License
By posting, uploading, or submitting content to the community, members area, comments, group calls, surveys, testimonials, or other interactive features (collectively, “User Content”), you grant ScaleUp Media LLC a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, distribute, display, modify, and create derivative works from that User Content for the purpose of operating the community, marketing our programs, providing services, and improving our offerings. You represent and warrant that you have all rights necessary to grant this license and that your User Content does not violate any third-party rights or applicable laws.
10.4 Feedback
If you provide suggestions, ideas, requests, recommendations, or feedback regarding our website, programs, community, services, tools, or business, you grant ScaleUp Media LLC a perpetual, worldwide, royalty-free, transferable, sublicensable license to use, modify, commercialize, and incorporate that feedback without restriction or compensation.
11. Community Conduct
The MattGanzak.com community is a place for members to learn, share, and build together. To keep the community valuable for everyone, you agree not to: • Post content that is illegal, fraudulent, defamatory, harassing, threatening, abusive, hateful, discriminatory, sexually explicit, or otherwise inappropriate. • Promote get-rich-quick schemes, pyramid schemes, MLM recruitment, crypto pumps, or other deceptive financial opportunities. • Spam the community with unsolicited promotions, affiliate links (other than approved MattGanzak.com affiliate activities), or self-promotional content not related to the discussion. • Share confidential information from other members posted in private spaces. • Post personal contact information of other members or third parties without consent. • Engage in personal attacks, harassment, or coordinated harassment of other members. • Misrepresent your background, results, credentials, or affiliations. • Make medical, legal, financial, tax, or other professional claims you are not qualified to make. • Solicit other members for unrelated business opportunities, services, or products without our prior written consent. We may remove content, restrict participation, suspend accounts, or terminate memberships for violations of these community rules, at our sole discretion and without refund.
12. Affiliate Program
If you participate in our affiliate program, you agree to: • Comply with all applicable laws, including FTC endorsement guidelines, advertising laws, and disclosure requirements. • Clearly and conspicuously disclose your affiliate relationship when promoting our programs. • Make only truthful, accurate, and substantiated claims about our programs. • Not make earnings claims, income guarantees, or results promises on our behalf. • Not use paid search advertising on terms that include “Matt Ganzak,” “MattGanzak.com,” “Sprint,” or other branded terms without our prior written consent. • Not spam, send unsolicited email, or use deceptive marketing tactics to promote our programs. • Not impersonate Matt Ganzak, ScaleUp Media LLC, or any of our staff. Affiliate commissions, payout schedules, attribution rules, and program terms are described in the affiliate program materials and may be updated from time to time. We reserve the right to suspend or terminate affiliate accounts, withhold commissions, or reverse commissions for violations of these Terms, the affiliate program rules, or applicable law.
13. AI and Automation
We may use, recommend, teach, or demonstrate artificial intelligence systems, automation workflows, large language models, agents, and related tools in our programs, content, and services. AI-generated outputs may contain errors, omissions, inaccuracies, or incomplete information. You are responsible for reviewing and approving any content, recommendation, strategy, code, workflow, or output before relying on it or deploying it in a live environment. We are not responsible for decisions you make based on AI-generated content, automated recommendations, or third-party AI tools referenced in our programs.
14. No Guarantee of Results
We provide programs, mentoring, community access, and content with reasonable skill and care, but we do not guarantee any specific business, technical, financial, marketing, revenue, audience, conversion, profitability, or performance result. This is not a get-rich-quick program. Building a business takes work, time, and persistence. Outcomes depend on many factors outside of our control, including your effort, experience, execution, market conditions, capital availability, timing, competition, customer behavior, and decisions you make. Any case studies, testimonials, student stories, examples, estimates, projections, or performance references are illustrative only and do not guarantee similar results. See our Disclaimers page for more detail on earnings, results, testimonials, and disclosures.
15. Disclaimers
Our website, programs, community, content, and services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, reliability, and uninterrupted operation. We do not warrant that: • The website, members area, community, or services will be uninterrupted, secure, or error-free. • Any defects will be corrected. • The programs, content, or services will meet your expectations or requirements. • Any strategy, framework, recommendation, or tool referenced in our programs will produce a specific business or financial outcome.
16. Limitation of Liability
To the maximum extent permitted by law, ScaleUp Media LLC and its officers, directors, employees, contractors, affiliates, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, lost business opportunities, loss of goodwill, reputational harm, service interruption, or cost of replacement services. Our total cumulative liability for any claim arising out of or related to your use of the website, programs, community, or services shall not exceed the greater of: • One hundred US dollars ($100), or • The amount you paid to us in the twelve months preceding the claim. Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
17. Indemnification
You agree to indemnify, defend, and hold harmless ScaleUp Media LLC and its officers, directors, employees, contractors, affiliates, agents, licensors, and service providers from and against any claims, demands, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to: • Your use of the website, programs, community, or services. • Your violation of these Terms. • Your violation of any applicable law or regulation. • Your violation of any third-party right, including intellectual property, privacy, publicity, contract, or data rights. • Content, information, or materials you submit to MattGanzak.com or post in the community. • Your participation in the affiliate program. • Your misuse of any deliverable, recommendation, strategy, or output provided through our programs.
18. Termination
We may suspend or terminate your access to the website, programs, community, or services at any time, with or without notice, if we believe you have violated these Terms, created risk for us, or used our services in a harmful, unlawful, or unauthorized manner. Upon termination for violation of these Terms, you forfeit any rights to refunds, prorated amounts, or unused subscription time. Any provisions that by their nature should survive termination will survive, including provisions related to intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.
19. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-laws principles.
20. Dispute Resolution and Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms, the website, programs, community, or services shall first be addressed through good-faith informal discussions. If the dispute cannot be resolved informally within thirty (30) days, the dispute shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Collier County, Florida, unless the parties agree otherwise in writing. Judgment on the arbitration award may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, we may seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property, confidential information, systems, infrastructure, business interests, or proprietary rights.
21. Class Action Waiver
To the maximum extent permitted by law, you agree that any claim against us must be brought only in your individual capacity and not as a plaintiff, class member, or representative in any class action, collective action, consolidated action, private attorney general action, or other representative proceeding.
22. DMCA and Copyright Complaints
We respect intellectual property rights and expect our members and users to do the same. If you believe that content on our website, members area, or community infringes your copyright, please send a written notice to our designated agent that includes: • A physical or electronic signature of the copyright owner or authorized representative. • Identification of the copyrighted work claimed to be infringed. • Identification of the material claimed to be infringing, with sufficient detail to allow us to locate it. • Your contact information, including address, telephone number, and email. • A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law. • A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf. Send DMCA notices to: ScaleUp Media LLC Attn: DMCA Agent 8805 Tamiami Trail, Suite 183 Naples, FL 34108 Email: matt@reply.scaleupmedia.com We may remove allegedly infringing content and terminate the accounts of repeat infringers in our sole discretion.
23. Changes to These Terms
We may update these Terms from time to time. When we update these Terms, we will revise the “Last updated” date at the top of this page. Continued use of the website, programs, community, or services after updated Terms are posted constitutes acceptance of the updated Terms. For substantive changes that materially affect existing subscriptions, we may provide notice through the contact information associated with your account.
24. Privacy
Use of the MattGanzak.com website, programs, community, and services is also subject to our Privacy Policy, which describes how we collect, use, store, and protect personal information. By using our website, programs, community, or services, you acknowledge that you have reviewed our Privacy Policy.
25. Electronic Communications
By creating an account, subscribing to a program, joining the community, signing up for the newsletter, or otherwise interacting with MattGanzak.com, you consent to receive electronic communications from us, including emails, notices, program updates, invoices, receipts, and service-related communications. You may unsubscribe from marketing communications where required by law, but we may still send transactional, legal, or service-related communications.
26. Electronic Signature Consent
By creating an account, accepting these Terms, subscribing to a program, joining the affiliate program, or otherwise interacting with MattGanzak.com electronically, you consent to transact electronically. You agree that electronic signatures, electronic records, digital acceptances, checkbox confirmations, click-through acceptances, and electronically signed agreements have the same legal effect as handwritten signatures and paper documents. You also consent to receive agreements, notices, disclosures, invoices, and other communications electronically.
27. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
28. No Waiver
Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that provision later.
29. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. ScaleUp Media LLC may assign or transfer these Terms in connection with a merger, acquisition, restructuring, sale of assets, change of control, or operation of law.
30. Entire Agreement
These Terms, together with the Privacy Policy, Disclaimers, and any program-specific or affiliate program terms, constitute the entire agreement between you and ScaleUp Media LLC regarding your use of the website, programs, community, and services. These Terms supersede all prior or contemporaneous communications, understandings, or agreements regarding the subject matter.
31. Force Majeure
We shall not be held liable for delays or failures caused by circumstances beyond our reasonable control, including but not limited to natural disasters, technical outages, internet failures, third-party platform outages, AI provider outages, or government restrictions.
32. Export Controls and Sanctions
You agree not to use the MattGanzak.com website, programs, community, or services in violation of applicable export control laws, sanctions laws, or trade restrictions. You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive sanctions, and that you are not listed on any applicable restricted-party list. We may decline, suspend, or terminate services where we believe providing services may violate export controls, sanctions, or trade compliance requirements.
33. Contact
For questions about these Terms, contact: ScaleUp Media LLC 8805 Tamiami Trail, Suite 183 Naples, FL 34108 United States Email: matt@reply.scaleupmedia.com